Rapid Collaborative Improvement (RCI)




One of the most important organizational habit is centered around a process improvement approach that not only helps shape your team's capabilities but also fosters a ground-up approach to solving business problems within 90 days.

Using our Rapid Collaborative Improvement (RCI) approach, leverage the knowledge, ideas, passion and implementation skills of your front-line team members to drive rapid improvements while aligning team members to your desired end outcomes. The hearts and minds of your team members are your greatest asset. Yet, most businesses struggle in how to capitalize on their full potential. When properly implemented, our Rapid Collaborative Improvement RCI project have demonstrated significant benefits on employee engagement and business outcomes.


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how it works



Framing the challenge: We meet with the sponsor and understand the business problem, build the challenge statement, validate some data and prepare for the RCI event.


Setting the stage (start of the event): During the kick-off, we facilitate the understanding of the business problem with the participants and before the Sponsor leaves, the participants can ask clarifying questions..


Collaborative problem solving: The event participants brainstorm what prevents the improvement and selects the gaps that have the most impact.


Group action planning: The participants determine the actions needed, the order they need to be implemented and follow the SMART project approach.


Instant approval during Town Hall: With the Sponsor back in the room, the participants present their recommendations and ask the Sponsor to approve or reject.


Rapid improvements: After the event, the participants work on all action items approved by the Sponsor in the next 90-100 days.